Terms and Conditions

Welcome to Guangzhou Pengwu Department Store. By accessing or purchasing from our store, you agree to comply with the following terms and conditions. Please read them carefully.

General

  • These terms apply to all visitors and customers of Guangzhou Pengwu Department Store.
  • We reserve the right to update or modify these terms at any time without prior notice.

Products

  • We specialize in jewelry, offering a variety of designs and collections.
  • Product descriptions and images are provided for reference. Actual colors or sizes may vary slightly.
  • Availability of products is subject to change without notice.

Orders and Payment

  • All orders are subject to acceptance and availability.
  • Payment must be made in full before an order is processed.
  • We reserve the right to cancel any order in cases of error, fraud, or unavailability.

Pricing

  • All prices are listed in the applicable currency and are subject to change without notice.
  • Taxes, duties, and shipping fees (if applicable) will be calculated at checkout.

Shipping and Delivery

  • Shipping times and costs are outlined in our Shipping Policy.
  • We are not responsible for delays due to couriers, customs, or unforeseen circumstances.

Returns and Refunds

  • Returns and refunds are subject to our Refund and Returns Policy.
  • Only eligible items in unused condition and original packaging may be returned.

Intellectual Property

  • All content, including text, images, and designs, is the property of Guangzhou Pengwu Department Store and may not be reproduced without permission.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Customers are responsible for ensuring jewelry is used and cared for properly.

Governing Law

  • These terms are governed by the laws of China.
  • Any disputes will be resolved under the jurisdiction of the relevant courts in Guangzhou.

Contact Us

If you have questions about these Terms and Conditions, please contact us at:

Guangzhou Pengwu Department Store
Shop 105, No. 29, Dongqiao East Road, Zengjiang Street, Zengcheng District, Guangzhou